Frequently Asked Questions

Metabolic health means having ideal levels of blood sugar, cholesterol, blood pressure, and waist circumference—without the need for medication. Poor metabolic health increases the risk of diabetes, heart disease, stroke, dementia, and more. At BitCure, we help you restore and maintain it through clinical care, lifestyle change, and coaching.

Insulin resistance occurs when your body doesn’t respond well to insulin—a hormone that regulates blood sugar levels. Over time, this leads to elevated insulin levels, weight gain, inflammation, and eventually chronic conditions like Type 2 diabetes. The good news? It’s reversible—especially when caught early and treated holistically.

Primary care is comprehensive healthcare that addresses most of your everyday health needs—from prevention and screenings to managing chronic and acute conditions. At BitCure, our model combines primary care with metabolic support, addressing the full picture of your health.

Yes. As a member, you have 24/7 access to your clinical team. You can call, text, or video-chat with your provider anytime for health concerns, medication questions, or general support. We prioritize continuity and meaningful patient-provider relationships.

If it’s a true emergency, call 911 or go to your nearest ER. For urgent but non-emergency concerns, contact us first. We may be able to manage it in-office the same day, saving you time and money.

No. We do not bill or accept health insurance. By removing third-party billing, we lower costs and focus on care without time constraints. We recommend carrying insurance for emergencies, hospitalizations, or specialty care outside BitCure.

Yes, you can. However, BitCure isn’t responsible for services not covered by your insurer. We also offer discounted cash-pay rates for labs and imaging that are often more affordable than insurance co-pays.

Yes, HSA and FSA funds are accepted. They may be used for membership, labs, testing, or prescriptions. A superbill is available upon request, though coverage or reimbursement is not guaranteed. Always confirm with your HSA/FSA provider.

A Continuous Glucose Monitor (CGM) is a wearable device that tracks your glucose levels throughout the day. It helps you understand how food, stress, and activity affect your blood sugar levels. At BitCure, we use CGMs as a real-time tool to reverse insulin resistance and personalize your care.

We’re not just another clinic—we're a full-circle care model combining medical care, prevention, and behavioral change. You'll work with a team including a nurse practitioner, health coach, dietitian, and your own Personal Accountability Liaison (PAL) to help you stay motivated, informed, and on track.

At BitCure, we believe no one should walk the path to better health alone. That’s why every member is paired with a PAL—your Personal Accountability Liaison. Your PAL is your go-to guide and support partner. They’ll check in with you regularly, cheer you on, and help you stay focused on your health goals—whether it’s keeping up with appointments, sticking to a new habit, or just needing a little encouragement along the way. Think of your PAL as a friendly face, a helpful hand, and someone who truly has your back.